RMA Request

Before continuing make sure you have the following information to start this RMA process:

1. Model number of defective product you want to RMA
2. A copy of the original sales receipt from where you bought your PNY product
3. Detailed description of the problem you are encountering
4. Your Issue number (If you have spoken to a technician)

Please fill in the required fields indicated with a red (*)

* Select Your PNY Product Category:
* Do you have Sales Receipt or Invoice?
Warranty coverage requires Sales Receipt or Invoice documentation evidencing the date of purchase.
* Enter your UPC code here:
* Place of Purchase:
* System Information:
(Make and Model of your computer)
* Operating System:
Issue Number:
(If you have spoken to a technician)
* Date of Purchase:
example: 00/00/0000		  
* First Name:
* Last Name:
* Address:
NO PO Box numbers please.
* City:
* US State or Province:
* Zipcode or Postal code:
* Country:
* Phone Number:
(This is the number the technician
will use to contact you)
* Email:
* Description of Problem:
 
COMPLETION OF THIS RMA APPLICATION DOES NOT GUARANTEE A RETURN AUTHORIZATION NUMBER.
PNY RESERVES THE RIGHT TO DECLINE ANY APPLICATION FOR AN RMA NUMBER.
PNY DOES NOT ALLOW FOR ANY PRODUCTS TO BE DROPPED OFF. ALL RMA RETURNS MUST BE HANDLED VIA SHIPPING TO PNY.
 

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